Passenger Assistant – Make a Difference Every Day!

Do you enjoy helping others and making a positive impact in your community? Join our caring team as a Passenger Assistant!

What You’ll Do:
· Support passengers on journeys to Care Centres or Special Schools.

· Assist with boarding, wheelchairs, and safety equipment.

· Provide door-to-door service and ensure comfort and well-being.

· Work closely with care staff and respond to emergencies when needed.

What We’re Looking For:
· Friendly, reliable, and great communication skills.

· Passion for helping people and treating everyone fairly.

· Flexible, team-oriented, and willing to learn (training provided).

· Comfortable working outdoors and handling confidential information.

Additional Info:
· DBS check required.

· Physical tasks and varied weather conditions involved.

Why Join Us?
This is more than a job—it’s a chance to make a real difference. Be part of a supportive team that values kindness and safety.

How to apply
When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions.  The application questions require a yes/no response.  Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria.  An optional CV template is provided below.  

Closing Date: 13th February 2026

Please note:
The Council will not normally re-employ ex-employees in receipt of:
· a severance payment (within 12 months of leaving)
· a local government pension (applies to Senior Officers only) unless the appointment is business critical

For further information, please email recruitment.team@bedford.gov.uk

Guaranteed Interview Schemes
Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for.  Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.  

Visa Sponsorship
Bedford Borough Council is unable to offer visa sponsorship for this role.

Enhanced DBS Post 
This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).