We are seeking a compassionate, reliable and motivated Community Support Worker to work in the Adult Services Contact Team.

The successful candidate will be educated to NVQ Level 3 in Social Care or hold a Diploma in Health and Social Care.

You will play a key role in helping individuals to remain in their local community with support by providing advice and signposting.

The role involves you answering telephone calls and giving advice as well as signposting people to community resources. You will be expected to complete Care Act assessments and support people in a strength based way.

Within the role, you will enable people to access opportunities that will improve their wellbeing and quality of life.

If you are passionate about supporting people to live fulfilling lives we would love to hear from you.

How to apply

When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions.  The application questions require a yes/no response.  Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria.  An optional CV template is provided below.  

Closing Date: 18th February 2026

Interview Date(s): W/C 2nd March 2026

Please note:

The Council will not normally re-employ ex-employees in receipt of:

· a severance payment (within 12 months of leaving)

· a local government pension (applies to Senior Officers only) unless the appointment is business critical.

For further information, please email recruitment.team@bedford.gov.uk

Guaranteed Interview Schemes

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for.  Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.  

Visa Sponsorship

Bedford Borough Council is unable to offer visa sponsorship for this role. 

Enhanced DBS Post 

This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).