Make a Difference Where It Matters Most

We are seeking a skilled, resilient, and compassionate Temporary Accommodation Placement Management Officer to support households living in temporary accommodation. Many customers have complex needs, are at risk of eviction, or have experienced repeated placement breakdowns.

About the Role

You will manage temporary accommodation placements across the borough, ensuring properties are safe, suitable, and well maintained. A key focus of the role is working closely with customers to help them understand and comply with licence or tenancy conditions, enabling them to sustain their accommodation and avoid homelessness.

You will manage a varied caseload, including high-risk and complex cases, using a balanced approach that combines supportive intervention with proportionate enforcement.

Key Responsibilities

Manage placements and support customers at risk of eviction
Work with providers to resolve property issues and ensure standards are met
Undertake inspections, welfare checks, and respond to tenancy breaches
Address anti-social behaviour and take appropriate action in line with policy
Maintain accurate records in line with audit and data protection requirements
Collaborate with internal teams and external partners to manage risk and support customers
 

Partnership Working

You will work closely with:

Adult Social Care
Mental Health Services
Community Safety and ASB teams
Environmental Health
Police and safeguarding partners
This collaborative approach is key to delivering effective outcomes and managing complex needs.

 About You

We are looking for someone with housing experience who can:

Manage tenancies and complex cases confidently
Work calmly in challenging and high-risk situations
Build effective relationships with partners and providers
Stay organised and make sound decisions under pressure
Deliver a professional, customer-focused service
 

Why Join Us?

Play a key role in preventing homelessness
Work in a supportive and experienced team
Develop skills in complex casework and tenancy sustainment
Contribute to positive outcomes for vulnerable households

Closing date: 26th June 2026

Interviews: week commencing 13th July 2026 

How to apply
When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions.  The application questions require a yes/no response.  Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria.  An optional CV template is provided below.  

Visa Sponsorship

Bedford Borough Council is unable to offer visa sponsorship for this role