This is a busy role in the Council's customer services and customer feedback team.

You will provide the Councils corporate response to all forms of customer feedback including complaints. You will work with all council service areas to provide a timely and efficient service.

How to apply

To apply you will need to upload a current CV and a document detailing how you meet the selection criteria for the role.  The selection criteria can be found in the job profile below.  Optional CV and selection criteria templates are provided below.  If you do not upload both documents the panel may be unable to score your application.

Please note:

The Council will not normally re-employ ex-employees in the following circumstances, unless the appointment in business critical:

·       Ex-employees in receipt of a severance payment (within 12 months of leaving)

·       Ex-employees in receipt of a local government pension

If you would like further information, please email recruitment.team@bedford.gov.uk